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Managing Your Account

Q: DO I REALLY NEED TO CREATE AN ACCOUNT WITH WILDFANG?

A: No, you don’t have to create an account to get your hands on these very delicious tomboy looks. But trust us on this one — having an account will make it much easier to place future orders, view order status, and track shipments.

Q: WHAT IF I FORGET MY ACCOUNT PASSWORD?

A: We’ve all done it. Just visit http://www.wildfang.com/customer/account/forgotpassword/ and enter the same email address you used when you signed up. We’ll send you a link to reset your password and voila! You’ll be back in action in no time.

Q: HOW DO I UNSUBSCRIBE FROM THE MAILING LIST?

A: If you don’t love waking up to an email from the Wildfang family (wait, how is that even possible?!), simply click on the “Unsubscribe” link on the bottom of any of our emails, or enter your email address in the unsubscribe field here. If that doesn’t work, please email us at help@wildfang.com and accept our sincere apologies. We loathe unwanted email as much as you do.

Q: HOW DO I UPDATE/DELETE MY CREDIT CARD INFORMATION?

A: Wildfang does not store your credit card information in your account. Instead, we use 256-bit SSL encryption to process your order at the time of purchase.

Q: HOW DO I DELETE MY WILDFANG ACCOUNT?

A: If you would like to delete the account you created with us, please email us at shop@wildfang.com.